About the Program
ACTA has long been the recognized national leader of continuing education and professional development for travel agents. In creating and delivering Travel Agent Essentials (TAE) an entry level training is now available for those aspiring to a career as a travel agent or home-based travel advisor. Travel Agent Essentials is a series of structured, on-demand modules, combined with live web-based group reviews facilitated by an ACTA Education Specialist.
You will become resourceful in planning fabulous travel getaways for clients. The program will venture into marketing strategies and analysis to understand consumer behaviours and will also address the fundaments of delivering excellent customer service.
By the completion of the TAE program, you’ll have the skills, knowledge, and confidence you will need to begin and thrive in your new career.
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"When the opportunity came up to take the Travel Agent Essentials: Online Training Course I jumped at the chance. This course far exceeded my expectations. The section on knowing your clients and how to decipher different travel personalities was thought-provoking to me as I was able to identify myself and others under these types. The segments on airfares, how to read the coding on tickets, and different modes of transportation were very detailed and easy to understand. I learned far more than I thought I would. The chapter on social media, branding, marketing and specialization were particularly helpful to me as they really gave me somethings to think about when setting up my own home based agency."
"I had the pleasure of working through Travel Agent Essentials: Online Training Course before it came out. It is safe to say that I learned a ton of valuable information that will help me plan future travel for both myself as well as potential clients. The course was easy to navigate and is well written. It kept me engaged and wanting to learn more with every new chapter. Fantastic!!"
“I knew I needed to change careers and I have always loved planning vacations for myself, family and friends. I never knew anything about becoming a travel agent. Thanks to ACTA, I have learned the ins and outs of planning dream vacations - all through the Travel Agent Essentials: Online Training Course. The course is easy to understand and goes over important small details, ensuring that you have the necessary information to plan the trip that best suits your client. The greatest perk about this amazing training program is that is is completely online. You can learn it all when you have those pockets of time available, or you can full-on immerse yourself. You choose!”
"I am so thankful to ACTA for creating such a detailed and practical course! I have always loved planning trips for myself and others but never knew how to go about making it a career. I loved that I could access everything I needed right from the course website and never had to go looking for anything. Highly recommend for anyone in search of a career change and a side project."