Frequently Asked Questions (FAQs)


Who is this course for?

This course is for everybody with a passion for travel. There are absolutely no prerequisites to register, and everything that you will need to know is covered. Whether you are looking to work independently as a home-based advisor or in a retail agency setting, you will come out of this course prepared to begin your dream career.

With that said, if you already have some experience in the travel industry there is plenty of advanced and new information to aid in propelling your career to the next level.

All you need is access to a computer or mobile phone to get started today.


How long do I have to complete this course?

We know that everyone has different schedules and available time to study, so there is no time limit on completing the program. It is completely 'go at your own pace'.

Most students graduate within 2-3 months, however this is completely up to you.


Do I need any previous travel industry experience to register for this course?

Absolutely not! Our program is for everyone, we designed it specifically for new-comers to the industry. However, if you have some experience and are looking to propel your career, you will still find plenty of valuable information across a wide range of travel topics.


Do I need any specific computer programs or softwares to access the course?

All you need is an internet connection on any device (computer, tablet and mobile). Actually that's not true, you don't even need an internet connection after you enroll, as you can download all of the content through the app to access offline. However to download the app you will need an iOS (Apple) device.


Will I be a certified Travel Agent after this course?

While there is no official certification to be a travel agent, you will receive a certification of completion as well as a detailed summary of what you learned. Our goal is to get you to industry standards and a level of professionalism that is required to work in this industry. After this course, you will be both knowledgable and confident enough to pursue your career in travel. With the backing of Travel Best Bets’ worldwide reputation, you should have no problem securing employment or succeeding as a home-based agent.

*Note that Ontario agents will need to complete the TICO exam afterwards to legally sell travel in Ontario. This exam covers TICO-specific regulations only.


Do you offer career resources upon graduation?

Once you have completed the program, you will receive a certificate verifying your success, as well as a summary of the skills you learned for future employers. Furthermore, you will immediately be provided with the opportunity to continue your travel career path by completing ACTA’s highly recognized Certified Travel Counsellor CTC accreditation along with the opportunity to complete Travel Insurance Certifications.

ACTA also provides further educational and career resources via our destination and industry specialist programs geared to destinations and travel industry services and sectors. In addition we provide invaluable webinars, podcasts, fam trip opportunities, toolkits and newsletters to keep you appraised of the most up to date information and news that is forthcoming in the industry.


What if I am unhappy with the course?

We would never want you to be unhappy! If you are unsatisfied with your purchase, please contact us within the first 30 days.


I have more questions, is there someone I can talk to?

Of course! We want everyone to feel confident in their choice :) Please email any further questions at [email protected]. From here you can ask your questions directly or set up a phone call to discuss in greater detail.